A simple mission: better travel booking for all.
Triptease was founded in 2013 to improve travel booking. In the midst of planning a family holiday, Co-Founder, Charlie Osmond found himself stressed, anxious and frustrated. The joy of his trip was marred by the pain of the planning process. After further investigation he discovered that the average person visits 38 websites over a period of 45 days to book a trip. There had to be a better way.
Charlie and the team then spent three months working from the lobbies of London hotels*, interviewing travellers and hotel staff. They found that many of the tactics such as disappearing rates used by third party middlemen, create angst and uncertainty when booking. These, along with increasing commission cheques, have been distorting the industry.
We're fighting back. Triptease has built a range of digital tools that improve the relationships between hotels and guests. Driving direct bookings and reducing the power of middlemen.
Next, Digital Postcards were born - a referral marketing tool for hotels. We encourage happy guests to create online content and share it with friends. Thousands of referrals are shared every month capturing special travel experiences and creating positive word-of-mouth.
In 2015 we launched Price Check, a smart widget that goes on hotels' websites to show live prices from across the web. It is restoring trust in the direct channel and increasing website bookings as a result.
We've been lucky enough to work with leading hotels and groups such as The Mark in New York, Trump Soho and Shangri-La. The list continues to grow.
*if you ever need to know which London hotels have the best free wifi, swimming pools and working spaces, drop us a line.