Guest Experience
Are hotels putting enough effort into the offline guest experience?
Rob Mence · July 12, 2019
Rob is Triptease's Strategic Market Manager for Australia, New Zealand and India, having p...
The real cost of ‘free’ cancellations
Rob Funnell · May 08, 2019
Last-minute cancellations are logistical and financial headaches for hotels, but ones that...
Live chat, Conversion optimization, Personalization, Price comparison, Automated messaging, Guest Experience
'We needed a partner to help us build a new identity as an independent hotel'
Triptease Team · May 02, 2019
Alcron Hotel is a five-star hotel in Prague, Czech Republic, which has recently become ind...
Keep your digital simple: Why less is more when it comes to digital marketing
Triptease Team · December 11, 2018
This is a guest post from Michael Zayas, Corporate Director Digital Marketing & eComme...
Less is more: What real guests told us about website messaging
Holly Groom · November 09, 2018
At Triptease we’re committed to helping hoteliers drive direct bookings on their websites....
How hoteliers can turn audience insights into a higher conversion rate
Stéphane Matute · October 26, 2018
This is an article by one of Triptease's Direct Booking Coaches. You can find out more abo...