Overdependent on OTAs? Why you need to rethink your distribution mix
“It’s healthy that hotels have a distribution mix.” Those are the words of Booking.com’s Gillian Tans, speaking at ITB last week. You might not hear...
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Messaging, chatbots, and AI: What hoteliers need to know now
We at Triptease don’t get too far these days without hearing the words, “messaging”, “artificial intelligence”, and “chatbot”. That’s partly because...
Clare Hutchison
Mar 16, 2018
Hoteliers beware — Airbnb is no distraction for Booking.com
Anyone thinking that Airbnb’s ambitious growth plans would prove to be a major distraction for OTAs may have woken up disappointed this morning....
Clare Hutchison
Mar 10, 2018
Automation, Auto-Agent, Airbnb and China on the menu at ITB
The stands are ready, the coffee is brewing, the business cards are stacked and the negotiations are commencing — ITB is finally here! Triptease got...
Clare Hutchison
Mar 9, 2018
CRM: A Hotelier's Guide, part 5 — How to maximize CRM
Over the course of the CRM: A Hotelier’s Guide blog series we’ve looked at what customer relationship management is, why it’s important, what it’s...
Clare Hutchison
Mar 2, 2018
CRM: A Hotelier's Guide, part 6 — Key learnings and webinar
In the concluding part of CRM: A Hotelier’s Guide, we’re looking back at what we’ve learned along the way. This was in a way the hardest of our six...
Clare Hutchison
Mar 2, 2018
CRM: A Hotelier's Guide, part 6 — Key learnings and webinar
In the concluding part of CRM: A Hotelier’s Guide, we’re looking back at what we’ve learned along the way. This was in a way the hardest of our six...
Clare Hutchison
Mar 2, 2018
CRM: A Hotelier's Guide, part 5 — How to maximize CRM
Over the course of the CRM: A Hotelier’s Guide blog series we’ve looked at what customer relationship management is, why it’s important, what it’s...
Clare Hutchison
Mar 2, 2018
CRM: A Hotelier's Guide, part 3 — A case study with Hotel Emma
“At just two and a half years old, we were number one in our market of 358 hotels.” We’ve heard from the experts, so now it’s time to hear from a...
Clare Hutchison
Feb 28, 2018
CRM: A Hotelier's Guide, part 3 — A case study with Hotel Emma
“At just two and a half years old, we were number one in our market of 358 hotels.” We’ve heard from the experts, so now it’s time to hear from a...
Clare Hutchison
Feb 28, 2018
Free workshop: Triptease and SHR tackle the booking experience at ITB
How can you bring happiness to your online booking experience? We decided to join forces with our partner SHR to figure it out.
Clare Hutchison
Feb 28, 2018
Free ITB workshop: Making the most of your booking engine with Avvio
There is just over a week left until the travel community gathers at ITB, which means you still have time to book your free ticket to our direct...
Clare Hutchison
Feb 28, 2018