Provide instant answers in 130+ languages with advanced conversational AI, from the booking until the guests' departure.
Stop your team from answering repetitive questions
AI virtual assistant guides users through the booking process and provides answers to FAQs, saving time and reducing workload.
Smooth handover to human agents
A seamless transfer of the conversation to hotel staff if requested by the guest or if the chatbot cannot resolve the query automatically.
Provide real-time price information
Display the price comparison range of your rooms across various booking channels.
Conversations converted into reservations across all channels
Use AI to automate answering over 85% of the frequently asked questions and guide prospective guests through an effective sales funnel directly on your website, social media and more during the booking phase.
Provide real-time price information automatically, reassuring potential guests that you offer the best price by using the same data connectivity that powers our industry-leading Price Check message.
Motivate your team with more upsells and fewer queues at the front desk
Engage with your guests from arrival to departure with an AI-powered virtual concierge available 24/7 on WhatsApp. Automatically manage guest requests, promote digital check-in/out and boost upselling with personalized campaigns.
All communications managed from one inbox
Centralize, automate and measure your customer care with a powerful one-stop solution for streamlining messages from webchat and different social media and messaging apps, including WhatsApp, Facebook, Instagram, Telegram, WeChat, Line, Google My Business, SMS and email.
Respond to customer queries 5x faster with automation
Automate time-consuming processes and conversations and allow your team to focus on more complex queries instead. ● 70% reduction in incoming calls ● 5% of direct bookings directly on the webchat ● 50% increase in online check-ins completion
