Careers at Triptease

Our mission is simple: we’re creating one direct booking channel for hotels.

Why Triptease is great

Fast-paced, impactful technology

We’re the industry-leading provider of direct booking software for a reason. Working with thousands of hotels around the world gives us an unmatched data scale and unparalleled rate of learning. If you want to move fast and make a difference to hotels of all sizes, this is probably the place for you.

We're growing

Triptease was co-founded in 2015 by Charlie Osmond, Alasdair Snow and Alexandra Zubko and has offices in London, New York and Singapore. Our most recent funding was led by British Growth Fund alongside Notion Capital and Episode 1.

Diverse, talented and inclusive

Our culture will always be relaxed and open to everyone. We want to be the best place you’ve ever worked, and we invest a lot of time in making sure that’s the case.

  • One team

  • Customer wow

  • Obsessive learning

  • Rocketship

Value heart

Our values

One team

This doesn’t mean we always agree. It means that the company and its priorities - not those of each team - take priority over our own individual preferences.

We each have a responsibility for the success of the company. It requires that each individual acts and shares as quickly as they can. No matter who you are, where you are or what you do, great ideas can come from anywhere.

Value wow

Our values

Customer wow

We aim to deliver a true ‘WOW’ experience to all our customers. We work with them as close partners, listening to and understanding their needs in order to shape and build the best-performing tech in the industry.

Nothing is more rewarding than hearing that we’ve helped a client to achieve their goals.

Value microscope

Our values

Obsessive learning

We’re eager to learn from clients, from each other, from other industries, from anywhere that will make us better at what we do.

We train our teams continuously. Each Triptease employee has a learning budget to spend each year to invest in their development. We ensure that every member of our team gets the support and training they need.

Value rocket

Our values

Rocketship

Rocketship is about working out how to achieve incredible results without lengthy processes. Its core principles center on making decisions quickly; innovating continuously; testing, learning and iterating; and focusing on a fast pace of execution.

While Rocketship primarily focuses on speed and rapid delivery, it’s also imperative that attention to detail never suffers.

Triptease stories

Come and meet the team! From total career changes to relocating to a completely different part of the world, there are exciting opportunities and unusual pathways open to everyone at Triptease.

  • Anastasia Novak

  • Lucy Baker-White

  • Ewin Teo

  • Chimmy Kalu

  • George Bettley

Anastasia Novak

Anastasia Novak, Customer Success Manger

“I’ve grown a lot since I’ve joined Triptease in May 2019, both professionally and personally, thanks to the brilliant colleagues and management I’ve had the pleasure of working with every day. Transparency, collaboration and social events are what drive the culture that is without a doubt one of my favorite parts about working here.” - 

Lucy_BW

Lucy Baker-White, Associate VP NORAM Customer Success

"Since joining Triptease in a junior CS role in 2015, I have been able to take on a number of different roles and grown my professional experience exponentially. I have done everything from managing small clients all the way up to enterprise, creating company wide processes to now managing a 6 person team. Triptease also allowed me to move from the London to New York when I was keen to explore a different market and a new experience. The people are what make this company so special and the culture Triptease has built over the years is truly unbeatable." 

Ewin

Ewin Teo, Associate Product Designer

“Working at Triptease has given me incredible opportunities for growth -- starting out in the Customer Success department in Singapore and now relocating to London as a Product Designer!"

Chimmy

Chimmy Kalu, Staff Product Designer

"I came to Triptease 4 years ago as a Customer Success Manager. I very quickly got the opportunity to move into a new operations role for that team. I was given lots of autonomy to build out that role, which gave me exposure to operations across the business and the opportunity to learn new skills like complex reporting and analytics. Now I work day to day with 2 of our most experienced engineers solving big business operational challenges. I would never have imagined doing this when I joined. Triptease has given me incredible opportunities to grow, surrounded by amazing people. It’s this culture which has kept me motivated and committed to the business for so long."

George Bettley

George Bettley, Product Manager

"I came to Triptease 4 years ago as a Customer Success Manager. I very quickly got the opportunity to move into a new operations role for that team. I was given lots of autonomy to build out that role, which gave me exposure to operations across the business and the opportunity to learn new skills like complex reporting and analytics. Now I work day to day with 2 of our most experienced engineers solving big business operational challenges. I would never have imagined doing this when I joined. Triptease has given me incredible opportunities to grow, surrounded by amazing people. It’s this culture which has kept me motivated and committed to the business for so long."

Great work with great perks

Coming to work should feel awesome and inspiring every day. Here’s a selection of the ways we help Tripteasers be themselves, find the right balance and do their best work.

Salary

Salary

We review our competitive salaries regularly.

Stock

Stock options

Meaningful equity makes you part of our long term success.

Office

Office

An excellent working environment with lots of fantastic free perks, including free yoga, snacks and fresh fruit.

Socials

Socials

There’s more going on at Triptease than standard team lunches and parties. Join the football team, learn to code or crochet, plus the Triptease band is still searching for a reliable brass section…

Equipment

Equipment

We'll provide whatever equipment you need to get your job done.

Personal

Learning budget

Personal developmentEveryone at Triptease receives a self-development allowance to spend on whatever they want.

Sharing

Sharing lunches

Our weekly lunch-and-learn gives us all the chance to present and learn from each other.

health_wellbeing

Health and Wellbeing Budget

Providing a health and wellbeing allowance each month to have full flexibility to select benefits that matter most to you!

life_event

Life event leave

We know that big events happen in people's life, here at Triptease we give you an extra day off if you have a special life event E.g moving house, Getting married

parents_pay

Enhanced parental pay

We offer more than the statutory amount for all types of parental leave

Join our team!

View our open vacancies below:

 

 

 

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