ON-DEMAND WEBINARS
COVID-19 and how Asia-Pacific hoteliers can respond in times of crisis
Mar 25, 2020 4:00:00 PM
Discover what Chetan Patel, VP of Digital & CRM at ONYX Hospitality, and Dr Mario Hardy, CEO, PATA have done in their hotels to respond against coronavirus.
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7 ways hotel guests have changed (and how to get them to book direct)
Covid-19 has triggered newly emerging customer behaviors that are changing the path to purchase. Learn the seven key trends that hoteliers need to know.
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Download the guide or join the Masterclass to learn how your mobile and desktop UX need to adapt to changing customer behavior as a result of Covid-19.
How to become an expert in Google Analytics for hotels
Find out how to set up better segments, customize your dimensions and metrics, and even connect your CRM to Google Analytics for single-user tracking.
[Masterclass] How Covid-19 is changing hotel UX design
Register now to discover how Covid-19 is changing the hotel user experience and how you can create mobile and desktop UX that converts.
Hotelier’s guide to turning email into a high performing channel
This guide explores the impact that email marketing can have across the entire customer journey, with real-life examples from Point.A Hotels.
How hotels are displaying resort fees in the wake of CA’s Junk Fee Law
Not sure how to present resort fees on your booking engine? See concrete examplesof how other hotels are adapting to the new pricing regulations.
6 ways to create memorable guest experiences
Making memorable experiences for hotel guests is essential to creating returning customers and for increasing direct bookings. Read on for 6 tips on how to stand out.
The Hotelier’s Guide to Wholesalers has arrived
Download the guide for advice on tackling hotel wholesalers, eliminating rate leakage to OTAs, and creating a strong hotel distribution strategy.