Skip to content
Customer Story

Alcron Hotel drives $27K of revenue through On-site Messages

Guest Experience
How Alcron Hotels used the Triptease tools to develop their independent brand identity and communicate seamlessly with guests of their hotel's website.
The Numbers
$27k
Incremental revenue generated through targeted messages
32K
Impressions
Interior shot of Alcron Hotel
Headquarters Czech Republic
Hotel type Independent
“We needed a partner to help us build a new identity as an independent hotel."

Marek Černický

Revenue Manager

 

Objectives

  • Create a new brand identity as an independent hotel after 20 years as part of a chain.

  • Optimize the performance of all targeted website messaging.

  • Communicate seamlessly with guests on the hotel’s website.

Solutions

  • Targeted Messages allow Alcron Hotel to showcase their brand and convert customers through personalized discounts and offers.

  • A Triptease Direct Booking Coach showcased industry best practices, helping them to build effective website content with no previous experience.

  • Staff can use Chat to personally communicate with potential guests - and the Automated Assistant answers any questions when they’re not available.

Results

  • $27k incremental revenue generated by guests converted through Targeted Messages.

  • 32k impressions on Targeted Messages. The advice given by our dedicated Direct Booking Coach has directly led to more bookings.

  • $14k revenue generated through Chat conversations that have lead to direct bookings.

 

Data recorded February 2019 - May 2019

upmoney_colored
Alcron Hotel’s Success
Schedule a live demo with our direct booking experts now.
Scroll To Top