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Data Marketing Platform

Win more valuable guests with data-driven hotel marketing

The Triptease Data Marketing Platform is a full funnel marketing solution built for hotels. It combines a unique industry-specific dataset with the power of AI-driven intelligent targeting to grow direct bookings and help hotels win against OTAs.

 

Triptease Platform in action

Your all-in-one direct booking solution

Take control of your marketing and target the right guests across paid search, metasearch, your website and more with the Triptease Data Marketing Platform.

Build integrated campaigns in minutes, react fast to changing plans, gain new insights, and transform reporting. Plus make sure you're never beaten on price by OTAs again!

Triptease Platform in action

Targeted, integrated marketing

 
Triptease Audiences
Date Boost
Campaign Builder
Unified Reporting
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Target valuable guest segments

Triptease Audiences is an exclusive network of qualified individuals that lets hotels move away from a one-size-fits-all to finding new guests. It uses unique behavioral data to unlock powerful new targeting capabilities across the booking journey, so you can focus marketing on the guest segments that matter most. 

Use Triptease Audience campaigns to optimize ad spend, reach more of the guests you want, and deliver personalized experiences that convert.

Target Audiences - Interest Golf

Act fast on need dates

It’s hard for hotel teams to respond fast when urgent action is needed to address low occupancy or unexpected market shifts. Date Boost campaigns—part of Triptease Audiences—give hotels more control of their marketing. 

Increase ad spend on searches for specific need dates in channels like Metasearch, and show those prospects date-specific onsite offers to drive conversions - all set up with just a few clicks.

Date Boost campaigns

Integrated campaigns

Triptease gives hotels the control and visibility they need to maximize direct bookings by making marketing efforts work together.

No more juggling between systems or duplicating effort - create, manage and measure integrated campaigns across multiple channels in a single platform. Save valuable time and personalize guest booking journeys in minutes.

Cross-channel campaign builder

Designed for busy hoteliers

Spend less time on reporting with Triptease’s unified campaign dashboard. Gain new marketing insights and escape from the disjointed, time-consuming reporting processes hotels are used to.

Campaign-level reporting, with cross-channel influence tracking and single booking attribution, enables easy performance comparisons at group and hotel level so you can see what’s really working.

Cross-channel reporting
Full-funnel campaign

Full funnel approach

Guest booking journeys are complex, with multiple touchpoints and OTAs poised to intercept potential guests at every turn. Triptease’s full funnel approach ensures your property remains at the forefront throughout the entire decision process.

Deliver a connected experience across multiple marketing channels, from initial search to website conversion, to secure more direct bookings with a lower cost of sale.

Benefits of the DMP

Break down silos for greater efficiency

Cross-channel campaign builder

When key marketing channels like metasearch, paid search and your website are disconnected, you waste time, money and effort.

The Triptease DMP breaks down those silos, letting you plan, execute and analyze multi-channel marketing campaigns in one place.

Grow revenue and profits

Cross-channel reporting

The DMP lets you target, reach and convert more of the guests that have the biggest impact on your revenue and profitability.

Now you don't have to rely solely on your CRM and previous customer data to maximize direct booking income when you need it most.

Act fast; save time

Date Boost campaigns

Hotel teams always have too much to do, and too little time to do it - especially when they're being asked to respond to urgent requests like boosting low occupancy dates.

The DMP is a one-stop shop that lets you take action fast, and spend less time managing campaigns, channels and providers.

Understand and optimize

Cross-channel reporting

It can be hard to see the full impact of your marketing efforts, and what changes might help the most.

The DMP provides a range of insights - from parity information, to searcher behavior, to marketing performance - that give you the means to continually improve your ROI.

Cross-channel campaign builder

Other advanced features

Powered by data

The power of AI

The DMP is purpose-built to leverage the power of AI. Machine learning technology identifies patterns that would be impossible for a human to detect. These advanced models are then automatically deployed across marketing channels to intelligently target the best prospects. This personalized precision drives down costs and boosts direct booking conversion rates.

Triptease - Price Match

Never beaten on price

Triptease Price Match automatically detects when an OTA undercuts your direct price and applies just the right discount to make sure you remain competitive. It helps hotels maintain price parity, win direct bookings and reduce cost of sale – all without manual effort. Price Match operates in two of the most crucial direct booking channels: Metasearch and your website.

platform-insights

Deep insights

The DMP provides a comprehensive view of direct booking performance, including web and booking engine conversion rates and total direct booking revenue, designed to help you refine your marketing strategy. Learn who’s visiting your website, understand what kind of stays searchers are most interested in and see which searches convert effectively into bookings. Then understand how different campaigns, hotels and channels perform.

Take control of rate parity

Take control of rate parity

Being in parity can increase conversion rates by up to 34%. But with so many OTAs making automated price changes every day, it’s just about impossible to stay on top of things. The Triptease DMP gives hotels a way to identify parity issues and trends. Select the OTAs that matter and see real-time data on how your pricing compares, so you can take actions that address the root cause of undercuts.

Direct booking journey

Built on hotel-specific data

Most marketing decisions are based on incomplete information. The Triptease DMP, designed specifically for the hotel industry, helps you take a broader view. It applies unique price, market and customer data, sourced from millions of booking journeys across thousands of hotel websites, to drive more direct bookings and deliver rate parity, conversion optimization and benchmarking insights.

Customer Story

50% more direct bookings with Price Match

Carlton Hotel
Customer Story

20% to 91% price parity with the Triptease DMP

song hotels
Customer Story

97% ROAS increase using Metasearch Price Match

One King West
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Find the answers you need

How does Triptease’s algorithm work? How does it change my bids?

We’ve built an automated system that uses information from lots of different data sources to make decisions. One of these data sources is how people have previously behaved on your hotel website, and which type of guest is most likely to convert. Another pool of data is your parity data. We compare your current price against OTAs for the itinerary being searched.

This all goes into a feedback loop, so we can see how this information impacts the results of our bids. The system is constantly re-evaluating that data and using it to change our bidding strategy based on what’s proven to work. That automatic cycle is going on all the time, and is changing bids based on parity, what people are doing on your website, and your past performance.

How does Triptease Price Match work?

If your booking engine supports discount codes, you can provide us with incremental codes for precision discounting. The more increments, the closer we can match the competing price, optimizing your budget. For instance, with codes in 1% increments up to 7%, we can precisely match up to a 7% difference (using codes for 1%, 2%, 3%, etc.).

How does Triptease track message performance?

When we set you up on Triptease, we ask that you place three tags on your website. These tags allow us to:

  1. Display messages based on your customers’ behavior.
  2. Track interactions with those messages across your website.
  3. Track customer conversions within your booking funnel.

More specifically, when a message is shown to a visitor on your website we send a request to our servers so that we can track exactly what is happening as they move through your website and interact with the message. We track when it was displayed, who saw it (all potential customers have a visitor ID that we generate and store in a cookie) and which page they saw it on.

Similarly, when a customer interacts with a message we track the details around that too. We record exactly who took an action after seeing the campaign, when that happened and what they did - did they close the campaign or click the button to book or find out more?

Lastly, for any visitors who go on to make a direct booking on your website, we track some final details from the booking confirmation page including booking value, booking currency, and the corresponding visitor ID. It’s the combination of these three data points across your website and booking engine that allows us to accurately track your performance including daily impressions, conversions and revenue within the Triptease Dashboard.

Does Triptease provide Paid Search ads in multiple languages?

Yes, we do! However, we only provide translated Paid Search ads in languages your website supports. For instance, if your website is in English and Spanish, ads will be in those languages only. This ensures a consistent user experience and maintains high-quality scores, preventing potential exclusion by Google.

How does Triptease attribute Display retargeting conversions?

30-day click-through, 7-day view-through.

We find customers have managed to negotiate a range of different attributions with partners, or in most cases aren't even aware on what basis their supplier charges.  We think the above is fair, and we’re happy to share it.

Speak to a direct booking expert

Get one-on-one time with our team and receive a tailor-made action plan to drive your direct bookings today.

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