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The Ilio Platform
Four steps to supercharge
your direct bookings

Great hospitality begins online. Our Direct Booking Platform: Ilio Edition is designed to build relationships. It’s the digital extension of your attentive personal service - designed specifically to help hotels understand, communicate with and help their guests.

Great hospitality begins online. Our Direct Booking Platform: Ilio Edition is designed to build relationships. It’s the digital extension of your attentive personal service - designed specifically to help hotels understand, communicate with and help their guests.

Make sure guests book on your website

Hotels are being undercut by OTAs 27% of the time. Our parity monitoring and Price Check tools help you stay in control and offer a fair and trusted price direct.

Monitor every instance when a guest searches on your website and you’re being undercut in the Disparity Dungeon. Receive Parity Reports direct to your inbox, and Surge Alerts when there’s an unusual spike in disparities. Price Check proves your rate is best and encourages guests to book direct.

Nudge guests with targeted messages

It’s quick and simple to build Message Porter campaigns. Send the right message at the right time to help your guests make their booking.

Segment and target guests based on location, booking dates, or which page of your website they’re looking at. Create new messages and language variants easily in the Campaign Builder. Check and evaluate your success in the Campaign Monitor.

Chat directly with guests online

Speak with guests and answer questions on your website. A chat tool built specifically for hoteliers, Front Desk turns conversations into conversions.

Use smart insights to tailor your response to suit who you’re talking to. When you’re offline, Night Manager will collect contact details for you to call later. Want to use chat but no staff to handle it? Our AI chat bot, Auto-Agent, is always online to answer guest questions.

Triptease Insights dashboard showing 'Direct Bookers this week', conversion funnel and direct booking bar chart overview plus product specific tips

Learn from industry-leading insights

Online behaviour is constantly evolving. Learn from every interaction, campaign and every hotel in the Triptease community to understand guest behaviour and drive conversions.

We analyse data from across all our sources to continually build a deeper understanding of how you can improve your conversion rates.

Connected to the tools you already use

The Triptease Platform integrates easily with your existing booking engine and website.

Bookassist
Fastbooking
Availpro
Avvio
Idiso
Sabre
Trust
Siteminder
SHR
innQuest SOFTWARE
Design Hotels

Check out the product blog

We're improving the Direct Booking Platform and building new tools
all the time. To see what we've been up to lately, check out the blog.

Read the blog