Careers at Triptease

Our mission is simple: we’re creating one direct booking channel for hotels. Join a global, hybrid team that's building AI-led technology to redefine the hospitality industry.

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Triptease by the numbers

12500 +

Hotel customers globally

120 +

Integrations supported

10 years

Leadership in the industry

1

All-in-one data platform to drive direct bookings

Fast-paced, impactful technology

We’re the industry-leading provider of direct booking software for a reason. Working with thousands of hotels around the world gives us an unmatched data scale and unparalleled rate of learning. If you want to move fast and make a difference to hotels of all sizes, this is probably the place for you.

We're growing

Triptease was co-founded in 2015 by Charlie Osmond, Alasdair Snow and Alexandra Zubko and has offices in London, New York, Singapore & Barcelona. We operate a hybrid working model and have many remote employees all around the world. Our most recent funding was led by British Growth Fund alongside Notion Capital and Episode 1.

Diverse, talented and inclusive

Our culture will always be relaxed and open to everyone. We want to be the best place you’ve ever worked, and we invest a lot of time in making sure that’s the case.

One team

This doesn’t mean we always agree. It means that the company and its priorities - not those of each team - take priority over our own individual preferences.

We each have a responsibility for the success of the company. It requires that each individual acts and shares as quickly as they can. No matter who you are, where you are or what you do, great ideas can come from anywhere.

Customer wow

We aim to deliver a true ‘WOW’ experience to all our customers. We work with them as close partners, listening to and understanding their needs in order to shape and build the best-performing tech in the industry.

Nothing is more rewarding than hearing that we’ve helped a client to achieve their goals.

Obsessive learning

We’re eager to learn from clients, from each other, from other industries, from anywhere that will make us better at what we do.

We train our teams continuously. Each Triptease employee has a learning budget to spend each year to invest in their development. We ensure that every member of our team gets the support and training they need.

Rocketship

Rocketship is about working out how to achieve incredible results without lengthy processes. Its core principles center on making decisions quickly; innovating continuously; testing, learning and iterating; and focusing on a fast pace of execution.

While Rocketship primarily focuses on speed and rapid delivery, it’s also imperative that attention to detail never suffers.

AI Adopter

We embrace and encourage the use of AI across our work to improve efficiency, creativity and decision-making. AI is part of how we operate every day, helping us move faster, innovate with confidence and stay ahead in a rapidly changing landscape.

We share what we learn, support each other in experimenting with new tools, and make AI a collective advantage across the business. By integrating AI into the way we think and collaborate, we create a culture of continuous improvement and smarter execution.

Hear from our team

Product Engineering

PMs & UX

Sales & CS

Finance & People

Natasha Wilson

“I joined the Product Implementation team in 2020, and since then, Triptease has sponsored and supported me through an apprenticeship to become a Software Engineer. I feel incredibly lucky to work for a business that cares so deeply about its employees’ development and to be surrounded by people who are not only great colleagues but have also become great friends.”

Kelvin Smith

“I joined Triptease as a Senior Software Engineer in April 2019 and have grown to love the people here. As a neurodiverse person who has often struggled to find a place to fit, it has been wonderful to find a group of people who are trusting, trustworthy, kind, generous and loyal while still being excellent professionals. Triptease is a company of people who pursue technical and product excellence and who also prioritise their personal needs.

I’ve grown professionally and personally, I’ve developed lasting and fulfilling friendships and I’ve been able to build a life I’m proud of while working here. I can only recommend coming to see what we are about, we are open to all and would be very happy if you found a fit here.”

Sam Firminger

“My time at Triptease has been fantastic. I joined in March 2021 and since then I’ve progressed up the engineering ladder to Senior Developer. I have the pleasure of working with a whole bunch of incredibly smart, driven and friendly people. Triptease has also supported my move from the UK to Sweden due my partner’s work so now I work fully remotely. I am hugely lucky to work for a company who enabled that move and allowed me to keep working on interesting projects with such great people.”

George Bettley

"I came to Triptease in 2018 as a Customer Success Manager. I very quickly got the opportunity to move into a new operations role for that team. I was given lots of autonomy to build out that role, which gave me exposure to operations across the business and the opportunity to learn new skills like complex reporting and analytics. Now I work day to day with 2 of our most experienced engineers solving big business operational challenges. I would never have imagined doing this when I joined. Triptease has given me incredible opportunities to grow, surrounded by amazing people. It’s this culture which has kept me motivated and committed to the business for so long."

Chimmy Kalu

“I joined Triptease right in the thick of the pandemic as the first design hire after the worst of Covid. It's been my longest stay at a company for a decade. I have the autonomy to do work in the way that makes the most sense for my job but also the support to get processes created and move the needle for things that I don't have control over. I've never worked anywhere before that prioritises mental health and psychological safety. I've also never worked somewhere with as much transparency and direct communication with leadership. It's been great working at a place with a great focus on getting things done, improving oneself personally and professionally as well as making space for downtime and having fun.”

Ewin Teo

“I started at Triptease in the Singapore office fresh out of university and had no idea where I wanted to go with my career. All I knew was that I wanted to learn something new whilst working in an international environment with super switched-on and keen teammates. And I got way more than I asked for!

My five years (and counting!) at Triptease have given me opportunities to travel across Asia to meet our hotel clients, and has even pushed me to speak in front of hundreds of hoteliers! The flat hierarchy at Triptease means that I am empowered to lead internal initiatives and know that I am making a real impact on the business. The support from my managers over the years has also led me to pursue a career switch from Customer Success to Product Design - and now I am based in London doing my dream job!”

Praveenraj Vijayan

“My journey at Triptease began with a steady pace, but the company’s unwavering belief in my potential ignited a transformative trajectory. Rooted in a culture of innovation, Triptease not only made each workday a joy but also empowered me as a salesperson with the confidence to compete at the highest level. The constant product innovation served as a driving force, providing cutting-edge tools that elevated my performance. Beyond innovation, what sets Triptease apart is the amazing and welcoming people. Their support, combined with abundant opportunities for professional growth, has solidified my appreciation.”

Mariel Calleja

“Working at Triptease has been an incredible experience that has exceeded my expectations! It has been my first 100% remote job and what I have found very important, and that makes a total difference, is the quality with which they take care of every detail so that you feel stable and part of the great Triptease family. From the personal treatment to the talent of all the people who make up the work culture, they make the experience of working here incomparable. Last but not least, the growth opportunity that they are constantly reviewing really makes you want to pursue a career for many years and stay committed.”

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Arjun Bhangu

“If you are seeking an environment of growth, collaboration and creativity, then you have found it. We build our teams inclusively and ensure that we consistently cultivate our culture for you to be your authentic full self at work. I have had the pleasure of working with everyone across our business including our senior management teams with transparency and mutual respect. A place where you can call home and come to work being yourself!”

We’ve built strong relationships with industry partners

Our partnerships allow our clients to unlock new opportunities for driving direct bookings.

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New York

Our vibrant New York office drives our presence in the Americas. It's the perfect place for team members focused on the North American hospitality market.

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Barcelona

Located in this dynamic city, our Barcelona hub supports our engineering and international teams, serving as a Mediterranean base for hybrid workers.

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Singapore

Our Asian hub ensures we serve our growing list of partners across the APAC region, operating as a strategic gateway for the Eastern markets.

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Remote & Hybrid

Work from Anywhere: Beyond our hubs, we proudly support fully remote and flexible roles globally, allowing you to contribute to Triptease from the location that best suits your life.