The Great AI Shake-Up Webinar Series: How hotel leaders should think about Agentic AI
About the webinar
In this webinar, Charlie Osmond sits down with Gilad Berenstein (built Utrip, the first AI trip planner) and Sanjay Vakil (DirectBooker founder & ex-Google Hotels) to talk about Agentic AI and what it actually means.
They explore why "agentic AI" isn't as complicated as it sounds (think: travel agents, not sci-fi), how AI swarms work like specialists you call when you need them, and why the winners won't be the first movers they'll be the ones who commit to testing and learning for the next decade.
You'll also hear real examples of how hotels can start small with concierge chatbots, scale ultra-luxury hospitality touches at mass-market prices, and capture guest preferences without complex CRMs—all while avoiding expensive vendor lock-in.
Watch this webinar to learn:
- Why you're not behind: Don't stress, we're all just getting started. Here's how to move from panic to action.
- Start with one AI agent: The concierge chatbot trained on guest emails is your best first step. It takes hours, not months.
- Dynamic products that create value: From princess toys in bathtubs to custom bike maps: see how perceived value beats marginal cost.
- The connected trip is finally possible: Not through new systems, but through AI agents talking to each other. What this means for you now.
Test your AI visibility
👉 Use our free Hotel GeoChecker tool to understand how ChatGPT, Gemini, and Perplexity see your property and get tips and actions you can take to improve your AI visibility.