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Our mission is to bring bookings
back where they belong

Our mission is simple: We want to make the booking process easier for guests and increase direct bookings for hotels.
Our Direct Booking Platform creates transparency and forges tighter relationships between hotels and guests.

Reconnect
Reconnect
We believe that direct relationships lead to better
experiences for hoteliers, their staff and the guests
Increase direct
Increase direct
Drive more direct bookings so that hotels can
reinvest in better guest experiences
Fix online travel
Fix online travel
Booking travel can be a painful experience. We
believe it should be a delight.

Our quest to shift the guests
to direct booking

Bringing transparency and fairness into the hotel industry is a long journey. We’re proud of our
contribution so far, but will always strive to do more.

17K
Hotels
Over 17,000 hotels are growing their direct bookings with Triptease every day. And the more they do, the more we learn and share about what works best.
$1bn
Value
Triptease drives over $1 billion / year in direct booking revenue for our hotel partners.
30%
Uplift
Independent hotels see direct booking increase on average by 30% using the Direct Booking Platform
9%
Chat to booking ratio
9% guests who engage in a conversation powered by Front Desk go on to book a stay.

The People behind the platform

Everything starts with our people. Behind a unique Direct Booking Platform are an
exceptional team, fighting for direct bookings every step of the way.

Leadership

Charlie Osmond
Charlie Osmond
Founder & Chief Tease
Charlie built his first business straight after graduating from Oxford with a degree in engineering. He was named Young Entrepreneur of the Year by Esquire Magazine and one of HSMAI’s ‘Extraordinary Minds’. Charlie’s also a member of the British Airways Business Advisory Board.
Charlie is Triptease’s Chief Tease and also drives the company’s brand and marketing strategy.
Alasdair Snow
Alasdair Snow
Co-Founder & Chief Product Officer
Shortly after graduating top of class from King’s College London, his first app won Best Design at the Launch Festival. Since, he has been named in TTG’s Tomorrow’s Travel Leaders ‘30 under 30’ list and also at the Phocuswright Young Leader Summit among the ’35 under 35’.
Alasdair heads up design and product development at Triptease.
Alexandra Zubko
Alexandra Zubko
Co-Founder & General Manager, the Americas
Alex earned her MBA at Stanford and has seen the inside of global giants and startups alike. She joins us from her role as VP and Head of Global Strategy at InterContinental Hotels Group (IHG). She is also winner of the IHIF Young Leader Award, a top travel industry accolade.
Alex heads up our New York office and is responsible for driving the company’s development and corporate strategy across the Americas.
James Osmond
James Osmond
COO
James is a highly experienced marketeer who has worked across a wide array of industries: from technology, to retail, financial services, hospitality and wellbeing. He learnt the ropes as brand manager at Unilever and went on to co-found a global marketing strategy consultancy, Clear, which sold to M&C Saatchi just five years later.
James now leads Triptease’s HQ in London, where he leads the company from strength to strength.
Adrian Golding
Adrian Golding
VP Customer Success
After gaining his MBA at Kingston, Adrian cut his teeth at British Gas and Centrica. He now has over 10 years of C-suite level Customer Success experience.
Adrian joined Triptease in early 2016 and ensures every client is cared for and heard.
James Gellately-Smith
James Gellately-Smith
CTO
Truly passionate about technology and delivery, James was previously Head of Technology for Net-a-Porter and loves to share his unrivalled insight into buyer behaviour with the team. He has over 12 years experience of putting XP principles into practice, getting the most out of engineering teams and understanding internet facing customer applications and large scale automated provisioning systems at volume.
Alex Sloley
Alex Sloley
CFO
Alex is an experienced CFO with a varied background in entrepreneurial businesses. An engineering graduate from Edinburgh University, he qualified as a Chartered Accountant with Smith & Williamson before working as a technology journalist. He has co-founded a VC-backed technology publishing business and has also grown and exited from a successful IT-managed services business. Most recently, Alex was CFO at Brandwatch, a fast growth global SaaS business.
Ian MacLeod
Ian MacLeod
Marketing Director
From PaddyPower to YPlan, Ian knows how to spearhead marketing prowess. With over 14 years’ experience, he is a digital, startup and mobile marketing veteran, with a passion for developing digital industries such as mobile content, mobile entertainment, online gambling and financial services.

Product & Development

Phil White
Phil White
Darren Labithiotis
Darren Labithiotis
Sophia Montalvan
Sophia Montalvan
Gavin Johnson
Gavin Johnson
Johnny Magrippis
Johnny Magrippis
Nick Lewry
Nick Lewry
Jack Creaghan
Jack Creaghan
James Lippitt
James Lippitt
Joao Martins
Joao Martins
Laura Rogers
Laura Rogers
Michal Kot
Michal Kot
Thomas Griffiths
Thomas Griffiths
Ignotas Skrebe
Ignotas Skrebe
Kieran Jones
Kieran Jones
Luke Jefferson
Luke Jefferson
Matt Green
Matt Green
Stuart Ervine
Stuart Ervine
Eliza Rutherford
Eliza Rutherford
Chris Hastings Spital
Chris Hastings Spital
Grace Santos-Murphy
Grace Santos-Murphy
Jack Hughes
Jack Hughes
Mark Farragher
Mark Farragher
Tom Damant
Tom Damant
Akshatha Ballal
Akshatha Ballal
Alison Woodman
Alison Woodman
Charlie Lye
Charlie Lye
Cristian Greco
Cristian Greco
Fran Avila
Fran Avila
Nate Higgins
Nate Higgins
Toby Hamand
Toby Hamand

Customer Success

Katie Wilson
Katie Wilson
Darren Courtney-Fitch
Darren Courtney-Fitch
Lucy Baker-White
Lucy Baker-White
Michele Casartelli
Michele Casartelli
Claire Purchase
Claire Purchase
Frank Pazdera
Frank Pazdera
Brad Thomas
Brad Thomas
Gisele Llados
Gisele Llados
Mathilde de Lame
Mathilde de Lame
Nuria Lafuente
Nuria Lafuente
Anne White
Anne White
Emilia Zbar
Emilia Zbar
Alessandro Camaratta
Alessandro Camaratta
Cora McIlwain
Cora McIlwain
Manuela Burmberger
Manuela Burmberger
Stephane Matute
Stephane Matute
Megan Crawford
Megan Crawford
Ben Dean
Ben Dean
Myra Nizami
Myra Nizami
Scott Stirling
Scott Stirling

Partnerships

Emily Assender
Emily Assender
Olivia Bickford-Smith
Olivia Bickford-Smith
Beki Potts
Beki Potts

Sales

Ben Duncan-Clark
Ben Duncan-Clark
Chris de Koos
Chris de Koos
Claire Hathaway
Claire Hathaway
Marco Rosso
Marco Rosso
Will Ross
William Ross
Momtchil Donev
Momtchil Donev
Tamara Gonzalez
Tamara Gonzalez
Alex Kahn
Alex Kahn
Mark Bugas
Mark Bugas
Archie Winesett
Archie Winesett
Nicole Richter
Nicole Richter
James Gray
James Gray
Justin Parker
Justin Parker
Meritxell Moreno
Meritxell Moreno
Andrea Rego
Andrea Rego
Dana Seglem
Dana Seglem
Ivan Witty
Ivan Witty
John Irving
John Irving
Mallory Russell
Mallory Russell
Samantha Englert
Samantha Englert
Ludovica Rostagno
Ludovica Rostagno
Manuel Moualek
Manuel Moualek
Teodoro Croce
Teodoro Croce
Svetlana Feodoroff
Svetlana Feodoroff
Tatjana Reimann
Tatjana Reimann
Jacqueline Davidoff
Jacqueline Davidoff
Kyra Platz
Kyra Platz
Elizabeth Preece
Elizabeth Preece
Wan Zukhaireen
Wan Zukhaireen

Marketing

Isabel Cooper
Isabel Cooper
Annalisa Duina
Annalisa Duina
Anastasia Reshetnikova
Anastasia Reshetnikova
Lily McIlwain
Lily McIlwain
Cristina Weber
Cristina Weber
Clarissa De Waal
Clarissa De Waal
Mariya Ganiyeva
Mariya Ganiyeva
Simon Rogers
Simon Rogers
Holly Groom
Holly Groom

Operations

Gemma Lockhart
Gemma Lockhart
Aislinn Nichol
Aislinn Nichol
Laurent Lamond
Laurent Lamond
Monika Brotherson
Monika Brotherson
Stephanie Fawcett
Stephanie Fawcett

Ready to join the team?