Hotel on Rivington sees a 30% increase in conversion rates

How Hotel on Rivington has used the Triptease tools to grow revenue and better understand their guests. Now they're saving money on OTA commission and re-investing in their distribution strategy. 



incremental revenue


conversion increase

Hotel On Rivington White Logo


Client: Hotel on Rivington

Hotel Type:  luxury boutique hotel

Location: Rivington 

Key Features:

★ ★ ★ ★
108 rooms
Lower East Side location

Hotel Rivington 1

Growing revenue and understanding guests

Hotel on Rivington came to Triptease with the goal of understanding their missed booking opportunities and growing their revenue. After just two months, their disparity rate is well under control - and now they're working with us to focus on guest experience.

Hotel Rivington 2

We recognized Triptease's value straight away. The Triptease Platform replaced several of the suppliers we were using with one simple integration."


Daniel Tennant 

General Manager


Hotel Rivington 3

Re-investing in guest experience

The Triptease Platform is already powering Hotel on Rivington's direct bookings - conversion has risen by 30% since the Platform was implemented. The money the hotel is saving on OTA commissions is being re-invested into the better guest experience.

We're communicating with our guests before, during, and after their stay - something we just can't do as easily when they come via an OTA."

Hotel Rivington 4

Simplifying the booking journey with Targeted Messages

Triptease's Targeted Messages is also making its mark. Our abandonment messaging has already brought in almost $50k of incremental revenue.

We're maximising the exposure and impact of promotions and discounts. Price Check is doing a great job of educating our guests that Direct is Best."


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