Customer Stories

Meet our customers

Our customers are just like you. Hear how they're using Triptease
to change their business.

Want to find out how Triptease could work for you?

Contact our team
Triptease Archipelago International

Archipelago International

Over 13% of online direct revenue driven by Triptease Meta every week
"Triptease matches our innovative and pioneering spirit."
Triptease Hotel at UMD

The Hotel at the University of Maryland

$180k in direct bookings influenced by Triptease
"Triptease has been an essential tool for us throughout the pandemic."

The Papandayan Hotel

Over 15% of web direct revenue from metasearch
Beating the competition despite 2020's unique challenges

Macdonald Hotels & Resorts

£1m of direct bookings with Targeted Messages
Using Triptease to win back bookings from OTAs

Grand Lapa Macau & Grand Coloane Resort

Record-breaking revenue despite COVID-19
"Our team has been more active than ever in terms of digital marketing."

McDreams Hotels

12% searcher conversion rate
"If you want to offer the best price direct and increase your direct bookings, then Triptease will definitely help you to reach that end."

Saltwater Hotels & Resorts

7.13% meta % of revenue
“Triptease provides us with a complete solution with which to manage our parity and digital marketing.”

Hotel Management Company in Philippines

44% increase in conversion rate
“With Triptease, we continue to achieve better ARR and even more conversions on our hotel websites.”

The Brown Hotel

$787k incremental revenue
“Before we started using Triptease Meta, I can only imagine how much revenue on metasearch we were missing out on!”

Auberge Resorts Collection

“Triptease does a great job leveraging data to optimize our bidding strategy”

Deutsche Hospitality (formerly Steigenberger)

61% average conversion uplift
“The numbers speak for themselves. It was an easy decision to work with Triptease”

New Orleans Hotel Collection

$242k revenue generated in 2 months
”We use Targeted Messages across five of our hotels. In only 2 months, it has generated $242k in revenue!”

Ramada Encore Seminyak Bali

8.69x increase in the likelihood of conversion when guests interact with Triptease's features
“Triptease helps us keep our disparities rate low and show our guests that the best price is direct.”

Best Western GB

4.8% conversion uplift
”Triptease’s platform is fantastic - and their client service equally so.”

SunStream Hotels & Resorts

$60k saved by reducing undercut rate
”We wouldn't be as successful as we are today without Triptease.”


$187k saved by improving parity
”Triptease helps us connect directly with our visitors."

Parker Hotels

$17k average revenue per campaign
”Triptease’s Disparity Dungeon is unique in the industry.”

The Discovery Leisure Company, Inc.

18% performance uplift
”Triptease is a perfect fit."

Baur au Lac

81% conversion uplift with Front Desk
”Our relationship with Triptease is the same as with our Baur au Lac family. It’s a family feeling!"

Centro Hotels

€446k revenue in the first year
”Working with Triptease team is a very easy and pleasant experience!"

Grand Chancellor Hotels

13:1 ROI with Targeted Messages
”We’re seeing fantastic new advanced features appear in the platform constantly."

Beautiful Bedrooms by Fuller's

957 bookings influenced Jun - Oct 2018
”Triptease is a forward thinking, fast moving company."

Luxury Family Hotels

24% Increase in revenue
“Triptease is perfect for any hotelier keen to connect more closely with guests”

Small Charming Hotels

34% increase in conversion rate
”We’ve seen such amazing results through the Triptease Platform."

Pacific Gateway Hotel

55% average conversion uplift
”The platform is already teaching us about what our guests are interested in."

Luna Holiday Complex, Malta

“We knew as soon as we came across Triptease that their aims were exactly aligned with our goals.”

Hotel on Rivington

$50k incremental revenue
”The platform replaced several of the suppliers we were using with one simple integration. "

Hotel Group in Cape Town

12.5% decrease in undercut rate
”Triptease has changed the game for us"

Elevation Hotel & Spa

$85k from Targeted Messages
”Triptease really helps us to maximise our revenue during peak months."

Hôtel le Crystal

14% revenue uplift from Targeted Messages
”I could see that Triptease's platform was more complete, and more user-friendly too."

Trust International

12% Increase in conversions
“These test results paint a clear picture of the role of trust in customers' decisions.”

Nouvo City Hotel

$200k incremental revenue
”Hotels and OTAs are supposed to be partners, not competitors. We could not get a grasp of just how much they were undercutting us before Triptease."

Hotel Group in Bali

$30K incremental revenue in six months
”Before Triptease, our average undercut rate was 60%. Today, it is only 7.7%!"

Luxury hotel in Bali

$134k incremental revenue in five months (USD)
”The guest intelligence platform allows us to send the right message at the right time to the right audience"

Alcron Hotel

$27k incremental revenue
”We needed a partner to help us build a new identity as an independent hotel"

Eastiny Hotels

2x more conversions when users interacted with Triptease's onsite messages
”One of the best decisions for my hotels was to partner up with Triptease"

Hotel Interlaken

9x conversion rate increase
“Triptease has time, attention and support for every hotel! "