Making a List and Checking It Twice: Travel Research, Planning and Validation

Booking a holiday is hard work

Visiting the much-quoted 45+ website, researching dates, flights, accommodation and activities...the average guest is left frazzled, convinced they've been ripped off, and in fear of that bad review on page 38 of TripAdvisor. In short, left much in need of a holiday.

So what if you can make that path smoother or even, dare I suggest it: fun? TrustYou, Leonardo and Triptease teamed up to find out exactly where the pain points are for guests and how to eliminate them.


Ellis Connolly - Chief Revenue Officer, TrustYou

Darlene Rondeau - VP Best Practices, Online Merchandising, Leonardo

Charlie Osmond - Chief Tease, Triptease

About The Author

Triptease empowers hotels to recapture guest relationships and increase direct bookings. Follow our blog for the latest insights and trends in the Direct Booking Movement.